New Clients Guide

© 2025  Bonnett Chandler, MA, LPCC, Richard Chandler, MA, LPC, Kelly Krueger, MA, LMFT

What To Know Before Signing Up:

  • We serve Minnesota-based clients only

  • We do not offer in-person appointments (our therapists offer high-quality, online sessions)

  • We do not accept insurance, but instead have a sliding payment scale based on income

  • See below to learn about pricing, appointment times, and how to sign up

Become a Client: Step by Step Instructions

  • 1

    Request an Appointment

    Select a counselor, date and time that suits you, and provide your contact information.

  • 2

    Get Approved

    One of our team members will approve your request within 1-2 business days and provide access to our Client Portal via your email.

  • 3

    Complete Registration and Intake Forms

    Before your first session, complete the Registration and Intake forms provided to you in the Client Portal. Completing the forms takes around 15-20 minutes. For Couples Counseling, each partner must complete your own forms.

Request an Appointment

Other Things to Know

Here are some additional instructions from SimplePractice on Getting Started With Your First Session

Once you have completed your first session, you can request all future sessions directly within the Client Portal

Although computers generally work better, you can use a cell phone or tablet. Our Client Portal platform, SimplePractice, provides easy-to-use mobile apps for both iOS devices (download here) and Android devices (download here).

If you experience any technical difficulties, contact your therapist directly:

 

Couple looking at a laptop smiling and waving.

Richard Chandler: (320) 223-9481 // richard@mncounselingtherapy.com

Kelly Krueger: (763) 308-7983 // kelly@mncounselingtherapy.com

Bonnett Chandler: (612) 438-8816 // bonnett@mncounselingtherapy.com

Scheduling and Appointment Times

Once you have completed the registration process, scheduling is flexible and easy within our client portal.

We offer the following appointment time options:

  • Weekday Appointments Monday through Thursday

  • Weekend Appointments Saturday Mornings

  • Evening Appointments Monday and Wednesday Evenings

As a client of MN Counseling Therapy, you can view your practitioner's available appointment times and select the time that works best for you.

Counseling Therapy Sliding Fee Schedule Based on Income

Individual Counseling

60-minute Session Sliding Fee Schedule (Based on Before-Tax Income):

Less Than $100,000 = $135.00

$100,000 - $149,999 = $155.00

$150,000 - $199,999 = $175.00

$200,000 - $249,999 = $200.00

$250,000 Or More = $250.00

 

Couples Counseling

60-Minute Session Sliding Fee Schedule (Based on Combined Before-Tax Income):

Less than $150,000 = $155.00

$150,000 - $199,999 = $175.00

$200,000 - $249,999 = $200.00

$250,000 Or More = $250.00

Get Started with MN Counseling Therapy Today!

  • Therapy focused on improving your life and relationships
  • High-quality, HIPPA-compliant online teletherapy
  • Easy and flexible scheduling to suit your schedule
Request an Appointment
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