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Privacy Policy of MN Counseling Therapy

Who We Are:

© 2021 Richard Chandler, MA, LPC, Masters in Psychotherapy, Licensed Professional Counselor

Our website address is https://mncounselingtherapy.com. Richard Chandler, MA, LPC owns this site. It is the website for MN Counseling Therapy, as the website of the private counseling and consulting practice owned by Richard Chandler, MA, LPC, doing business as MN Counseling Therapy.

What Personal Data We Collect

This website does not collect data from you.

Cookies

We use no cookies on this website. We have no interest in doing so.

Contact Forms

We have no contact forms. You may contact Richard Chandler by emailing at richardjchandler@gmail.com, texting or calling at 320-223-9481.

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Emailing, Texting, Calling or Video Conferencing MN Counseling Therapy

When you email, you are emailing to a Gmail account, richardjchandler@gmail.com. Gmail is a Google.com service and is the largest email provider worldwide. Here is the link to Google's website on the page where they explain their privacy policy.

Richard Chandler, MA, LPC’s telephone provider is T-Mobile. It is a dedicated cell phone MN Counseling Therapy practice, and is not Richard Chandler's personal cell phone. T-Mobile does retain a record of phone calls and texts, including the phone numbers used. Here is a link to T-Mobile's website's privacy policy. The operating system for this cellphone is android, which is a product of Google.

Your contact information and everything you write via email or text, or anything that you say on the telephone will not be shared by Richard Chandler, MA, LPC, MN Counseling Therapy, with anyone. It is confidential.

The only exception to complete confidentiality is if you email, text or verbally say something that indicates that you are at risk of harming yourself or another. In that case, as a Mandated Reporter for Minnesota, due to being a Licensed Professional Counselor, Richard Chandler, MA, LPC, must report the potential danger to whoever is appropriate to make the report. It could include government agencies, including child protection, law enforcement, or even your relatives.

Richard Chandler, MA, LPC, MN Counseling Therapy, will use your email address or phone number for the following purposes only:

  • To answer your questions regarding counseling and consulting services so you may make an informed decision to use or not use our services.
  • To schedule counseling and consulting sessions.
  • To provide information for you that might be helpful to you as a potential client so you may make an informed decision to use or not use our services.
  • To correspond with you, if you become a client, by email or text, or talk with you by telephone to serve you. Communication by electronic methods is minimal, as most information is exchanged in the counseling or consulting session itself.
  • If you elect to have a remote session, by telephone or video conferencing, Richard Chandler, MA, LPC uses the Google Meet encrypted platform.

Payment by Credit Card

We collect no credit card data other than your receipt of payment. All confidential data, including credit card number, expiration dates, PINs, and the CVC Card Verification Code 3-digit number on the back of the card, are retained by our credit card service providers, US Card Services of Brainerd, MN, and their Processing company, Worldpay Integrated Payments.

Richard Chandler, MA, LPC, MN Counseling Therapy, will not:

  • Place you on a mailing list
  • Contact you with offers of any kind
  • Share your information with anyone
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Emedded Video Content on YouTube.com

Pages on this website may include embedded content as YouTube.com videos that were produced by other people. Other than simply watching the videos, If you interact with those videos, such as by commenting on them or clicking links, the owner of that YouTube channel may collect data from you that you provide to them.

If you interact with YouTube.com videos on Richard Chandler’s channel, Counseling Therapy, no data is collected even if you do comment. We will endeavor to respond to your comment but will do nothing with your information whatsoever. See Google's privacy policy above to understand privacy regarding YouTube videos.

How We Protect Your Confidential Information

Intake information is filled out in a digital file by clients, and sent back as an email attachment. This intake information, along with treatment notes is stored on Richard Chandler's computer and backed up on encrypted hard drives. It is not uploaded to any cloud storage at this time.

We securely store your contact information within a cell phone dedicated to the private practice of Richard Chandler, MA, LPC, MN Counseling Therapy.

We securely store the notes from your session in a dedicated laptop of the private practice of Richard Chandler, MA, LPC, MN Counseling Therapy. Note: If the laptop would need servicing by a computer technician, all confidential client information will first be backed up, then removed from the computer itself until it is returned to Richard Chandler, MA, LPC, MN Counseling Therapy.

Richard Chandler, MA, LPC backs up client files in encrypted flash drives daily. Doing so prevents the data from being lost due to a computer hard drive failure or in the event of a fire, windstorm, or other natural disasters that could occur at MN Counseling Therapy.

Please note: Confidentiality with us is more secure than counseling providers that work with insurance companies or government agencies as we do not share your information by uploading it to insurance company and government databases. With providers that do, employees in computer IT departments can likely access your data.

We do not upload your confidential information to any cloud-based storage platforms or any insurance or governmental networks whatsoever.

Note: We may update this privacy policy from time-to-time. The most recent update will be on this website.